1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.
Are 1300 phone numbers free in Australia?
When calling a 1300 number from any landline in Australia, the caller is charged the cost of a local call. That’s why 1300 numbers are often referred to as Local Rate Numbers. … When calling a 1800 number, the call is free when dialled from any Australian phone line including a mobile.
How do I call a 1300 number from a mobile in Australia?
If a caller can make contact with an Australian 1300 number from overseas, they will be charged based on their home network’s rates. They will have to dial the overseas code of their country, followed by the Australian code (61), and then your 1300 number.
How much does it cost to make a 1300 call?
Are 1300 numbers free to call? 1300 numbers are not toll-free numbers. Call charges apply depending on whether the call is made from a fixed landline or a mobile. The caller is charged at a local call rate if dialing from a fixed landline.
How much does it cost to call a 1300 number from a Telstra mobile?
Re: Telstra charges for 1300 numbers
13 numbers cost 40 cents per call. 1800 numbers are the freecall numbers, 13 numbers are local call cost.
Are 1300 numbers free with Telstra?
13 and 1300 numbers are advertised as “the cost of a local call”. … Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.
Does Optus charge for 1300 numbers?
Optus 13,1300 or 1800 services allow callers to phone your organisation using a single national number at the cost of a local call, or at no charge at all.
Are 1300 numbers free from Vodafone mobile?
Vodafone customer care numbers starting with 13 and 1300 are free to call from your Vodafone phone in Australia. … Calls to 13 numbers are $0.20 per minute and calls to 15 numbers are dependent on the service you’re calling.
Why can’t I call a 1300 number from my mobile?
Calling a 1300 number is simple and works just like ringing a local area number or a mobile number, you just need to enter the 10 digits (1300 followed by 6 digits). A prefix is a set of numbers you have to dial before the phone number (like 02 is NSW and 03 in Victoria) and there is no prefix for a 1300 number.
What is the cost of a 1800 call?
When a call is made to an 1800 number, the call is free for the caller and only the receiver is charged for the call. Freephone numbers are used by contact centres and sales departments to allow customers and prospects free communication to the business.
How do 1300 numbers work in Australia?
A 1300 number is a 10 digit inbound Australian business phone number. Typically they are used as a single point of contact for a business to attract customers from across Australia. 1300 numbers can only receive calls, you can’t use them to dial out. Some callers will pay a small fee to call a 1300 number.
How much does it cost to call 13 numbers in Australia?
Customers can contact you from a fixed line anywhere in Australia. With a 13 number, your customers can contact you for the cost of a low untimed charge (approx $0.35). Calls for mobile phones will be charged to the caller at a rate determined by their mobile phone carrier.
What is the difference between 1800 and 1300 numbers?
The difference between these numbers lie on how call costs are divided between the caller and the business (account holder). When calling from a landline, calls to an 1800 number are free, while calls to a 1300 number is charged at the least the cost of a local call.
Why do businesses use 1300 numbers?
As 1300 numbers receive a much higher recall rate compared to standard landline numbers, it’s easy to see that 1300 numbers will increase advertising response rates. … Having a 1300 number can help ensure your business number resonates with potential customers, so they can call through.
Does Telstra charge for 1800 numbers?
Calls to 1800 numbers from Telstra landlines will continue to be free of charge. … With 1800 number calls now free of charge, you can enjoy greater cost certainty and value across both our Post-Paid and Pre-Paid mobile plans.